Are you leading or interfering?
He almost completely lost his ability to speak and had to find a new way of leading without being able to solve people’s problems and directing the way they had become accustomed to. By transforming himself from a ‘speaker’ to a ‘listener’ he discovered that people actually knew what was needed, had solutions to the problems that arouse, knew how to drive efficiencies, optimise processes and even grow the business. In the space of 10 years focusing on listening and making sure people found meaning at work, the company thrived and quadrupled in size and profits.
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